Hello, Paulkeys,
Thank you for the video.
You are using Elementor Pro, which doesn’t come bundled with our theme. Have you tried to contact the support of Elementor?
Do you have this problem in preview mode only? Do you use the popup on a live page and face the same problem? Please provide the URL.
We have our own Newsletter popup https://prnt.sc/WuI6SI9VM4lB https://xstore.8theme.com/shop, which content is created using static block. Also, there is our Modal popup element – https://xstore.8theme.com/elementor/demos/minimal-fashion02/modal-popup/
Kind Regards, 8theme team
