Hi,
I’m sorry, but I must ask you, don’t you follow the whole conversation, and after you make some changes, don’t you test yourself to see if the problem persists or is solved? After all, you have full access to the website.
The problem is the same and persists, as I explained in the replay from March 15, 2023, at 9:39 am, which I report here below.
The website uses multiple currencies, and the free shipping is set up to £199. When a client uses a different currency than the sterling pound, woocommerce considers the exchange rate, and free shipping will not be activated at, for example, $199 or €199. Still, it will always be activated at £199 multiplied per exchange rate. Instead, the progress bar promotes free shipping at 199, whatever the currency is.
Here are some pictures:
Kind regards.