Hello PR,
Thank you for reaching out to us. In order to better understand your issue, could you please provide more details and a screenshot of the issue? This will help us provide you with an appropriate solution.
Additionally, please share your WordPress admin login details in the private content area using the following format:
WordPress Admin URL:
WordPress Admin Username:
WordPress Admin Password:
Please note that we recommend taking a complete backup of your site before proceeding.
We look forward to hearing from you.
Best Regards,
8Theme’s Team