Reply 350130 to: Royal Options tools not functioning on new Royal Theme Instalation

Avatar: Rose Tyler
Rose Tyler
Support staff
March 15, 2023 at 15:00

Hello, Joesurf18,

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with Royal. You can refer to the following link for a list of included plugins: https://www.8theme.com/demo/docs/royal/Plugins/Included_Plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem. Let us know the result of this test.

Kind Regards,
8theme team

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