Reply 349714 to: Add to cart button and buy now button not disabled for without variable selection products

Avatar: Rose Tyler
Rose Tyler
Support staff
March 12, 2023 at 09:04

Hello, Restorialifee,

Thank you for contacting us and for using XStore.

https://prnt.sc/ET2S_v_3S6_B – or response time may vary depending on the volume of requests and is typically within 24 hours Monday-Friday and up to 48 hours on weekends. However, we usually respond more quickly than that.

Unfortunately, due to the fact that your site is local, we are unable to check it and therefore cannot provide an answer to your question regarding “products variation not working” with the given description.

In order to assist you in the best way possible, please take the following steps:
1/ Please update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

2/ Provide us with video of the problem. you can use a filesharing service to upload video and provide us with URL.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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