Hello, @trambussen,
We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty-Three, to ensure that the issue is not related to our theme. If the issue persists with the default WordPress Theme, it will confirm that the issue is not due to our theme and we suggest that you reach out to Plugin support for further assistance. If the issue is resolved with the default WordPress Theme, it should also be resolved with our theme.
If the issue does not persist with the default WordPress theme, please provide us with your site’s FTP access and the WP-Admin Login details in the private content area of this topic so that we can investigate the issue further.
We thank you for your understanding and look forward to your response.
Kind Regards,
8Themes Team.