Reply 349000 to: Sales booster: how do I setting progress bar free shipping to be calculated without a tax

Avatar: Rose Tyler
Rose Tyler
Support staff
March 6, 2023 at 09:41

Dear, Manchovski,

1/ Thanks for FTP access, but we can’t connect:

Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Failed to retrieve directory listing

Please try to connect to FTP using FileZilla by yourself.
Is there a restriction by IP or something else?

2/ Provide wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m

3/ Please provide screenshots to illustrate your problem, for a better understanding. You can use screenshot tools such as Lightshot or Gyazo and share the links here. Alternatively, you can use a file sharing service such as WeTransfer https://wetransfer.com/.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

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