Reply 347973 to: I am unable to play video on my product listing

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
February 25, 2023 at 10:48

Hello @Vipul Garg,

In order to upload the video to the media section of your WordPress, please refer to the screenshots provided below:

https://postimg.cc/Cn0TY5Xz
https://postimg.cc/S20H7jyD

If the file size exceeds 32M, please contact your hosting provider to increase the upload size limit for your WordPress. Once the upload is complete, click on the video and copy the URL as shown in this screenshot: https://postimg.cc/JybCFjY9

Then use the URL and it should work.

Best Regards,
8Theme’s Team

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.