Reply 347765 to: Theme builder/editor 500 error instantly

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
February 22, 2023 at 18:26

Hello Normunds,

We suggest that you contact your hosting provider to get more information about the issue you are experiencing. They should be able to provide guidance and explain what is causing the problem. It is likely that you have reached a server limit.

If you are receiving a 500 error in the Customizer, we recommend that you contact your hosting support to increase the SubstituteMaxLineLength. This limit is usually the cause of the 500 error in the Customizer.

Best Regards,
8Theme’s Team

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.