Reply 347686 to: Customize products pages ¿It is possible with Elementor?

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
February 21, 2023 at 18:13

Hello, @Eduardo,

1. The custom block will appear at the bottom of the default single product builder page, as shown in the images provided here: https://postimg.cc/5Q3J2Szq and https://postimg.cc/bdKVZtg1.

2. We recommend that you disable all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clear the cache of your browser, and then check if the issue persists. It is possible that one of the additional plugins is causing the problem.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site customizations, so that we can investigate and provide assistance.

Please note that you should take a complete backup of your site before proceeding.

We have noticed that you have a cache on your site from the server (CDN) at https://postimg.cc/5XGDSRqk. We suggest that you flush the cache completely and disable it while you are in the development process. Additionally, please provide us with your valid/working WP-ADMIN Login details in the private content area in the following format:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

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