Reply 347556 to: Speed is slow : THE SERVER TEAM STATED THIS IS ISSUE AT THEME code. (VPS, 4GB RAM, 80GB)
Andrew Mitchell
Support staff
February 20, 2023 at 17:58
Hello,
Thank you for providing us with the details of your staging site.
1/ Upon visiting your site, we noticed that there is a 404 error page on any of the pages. After checking, we found that all pages were in the trash. We restored a few of them and checked your main home page, where you only have a products element with options such as lazy load (screenshot) and product limit set to -1 (screenshot). We recommend disabling the lazy load option because it is only useful when the element is out of the first window height. As this element is visible on page load, there is no sense in making it lazy load. We also suggest setting the limit to a large number because in some cases, like this, -1 cannot be correctly set for product limits. Here are the modified settings (screenshot). The frontend result can be seen in this GIF by Gyazo. Once you finish your website, you can enable the optimization settings by going to Theme Options > Speed Optimization section (screenshot 1, screenshot 2, screenshot 3). Please only enable/disable those options when your website is finished, as you are still in development mode. Please keep those options in their default state (you will notice notices on most options like here: screenshot). For now, I have set optimization options in the states for development mode.
2/ According to your message, in our primary investigation, we found that Snapchat Pixel may be causing a problem with AJAX @ add to cart button, and overall website performance is decreasing. This means Snapchat Pixel has issues independently of the theme used on your website. Switching to another theme will not fix the problem with Snapchat, but the plugin’s developers should create a global fix. Regarding Meta Pixel for WordPress plugin, we don’t see any issues now, but if you have any, please describe them in detail.
3/4/ The answer has been described in the 2nd item.
5/ Each theme has its own features and design, but it won’t break your products’ images/prices/details, which are written to the database and related to WooCommerce plugin. After switching to another theme, the design will differ, and the elements we provide in XStore theme will not be usable in another theme. However, other themes will definitely have their own elements. For example, our Products WPBakery element will be shown as simple text [etheme_products], and you will need to replace it with a similar element of another theme. To test such things, you may switch to the Storefront theme of any other theme and see the results.
P.S. We recommend using Elementor page builder instead of WPBakery page builder because Elementor has many more features, is optimized, intuitive for building, and much more. We also provide many brand-new elements for Elementor that are written from scratch using new code technologies and are code-optimized, which makes sense in site loading speed. Here is a list of XStore Elementor elements (widgets) for Elementor WooCommerce WordPress Theme.
Please contact administrator for this information.
