Reply 347486 to: Product category on single product page.
Tony Rodriguez
Support staff
February 20, 2023 at 07:12
Hello @baparks,
We suggest disabling all third-party plugins (including cache plugins) that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the browser cache, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site customizations.
Please note that you should take a complete backup of your site before doing so.
In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can investigate further:
