Hello, Roteck,
We hope this message finds you well. Based on our analysis, we have noticed that you are attempting to add a heading image to the breadcrumbs area on pages of categories and shop. However, breadcrumbs are disabled on these pages, so you can’t see image there.
If you wish to display an image above the products, we recommend that you use the product category description area instead. You can refer to the following link for further guidance: https://prnt.sc/sSP5uFGDofrc
If you require any further assistance, please do not hesitate to contact us. Our support team is always available to assist you.
Kind Regards,
8theme team