Reply 347363 to: Problems With Your Latest Demo

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
February 18, 2023 at 06:08

Hello, @Jay545452,

We apologize for the inconvenience, but it is recommended that you run the import on a fresh WordPress installation. To do this, you can use the WordPress Reset plugin, which can be found at https://wordpress.org/plugins/wp-reset/.

This plugin can be used to remove all existing content and install a new version from scratch.

Please reset the installation and provide us with temporary valid/working WP-admin access in the private content area of this topic. We will then help you with the import, and let us know which demo you would like to import and with which page builder (Elementor or WP Bakery).

The WP-admin login details you provided are not valid/correct.

Thank you for your understanding.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.
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