Reply 347127 to: Speed is slow : THE SERVER TEAM STATED THIS IS ISSUE AT THEME code. (VPS, 4GB RAM, 80GB)
B
Participant
February 16, 2023 at 10:05
Hello Support Team,
Yes, Sure, we understood that staging environment will help you to resolve this issue.
Please be noted :
(1) in our primary investigation, we found, Snapchat-Pixel may causing a problem with AJAX @ add to cart button and over all website performance also decreasing.
(2) We believe the **support team already aware** that Snapchat-pixel & Instagram-Pixel are for Digital Marketing purpose. Same way the Google Analytics too.
(3) **These are commonly used** in all kinds of websites / in all kinds of platforms.
(4) We are ( and in general all e-commerce webs are ) in continues need of such digital Marketing stuff.
(5) Also the support team may aware that AJAX is a widely used and commonly required, so the general impression about AJAX is that it is being properly applied withing the scope.
Please go thorough above mentioned points, than let us have your consent so we will do an exclusive Staging Environment to share with you. Alternatively, in case you may prefer to dissent than let us stop our discussion at this point so we could try to find another direction at our end.
