Reply 346715 to: etheme _ Brand s Parameter Problem error
Rose Tyler
Support staff
February 12, 2023 at 16:36
Hello, Oliver Theiß,
In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
If the above steps do not resolve the issue, please provide us with temporary access to FTP. This will allow us to further investigate the issue and provide an accurate solution. To provide FTP access, please contact your hosting provider for assistance.
