Reply 346247 to: XStore Issues: Sticky Menu does not work, Shop Sidebar not visible, Add to cart does not work

Avatar: Rose Tyler
Rose Tyler
Support staff
February 7, 2023 at 13:16

Hello, Mclovin210392

1/ Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the result.

2/ Contact your hosting provider and ask to downgrade PHP version to 7.4.

Best Regards,
8Themes Team

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