Reply 346230 to: Filters issue : active filter not show, not possible to select 2 filters…
Tony Rodriguez
Support staff
February 7, 2023 at 10:03
Hello, @Chris0483,
We understand that you have implemented the “Active Product Filter” widget in your shop sidebar, which displays only active filters. Additionally, we understand that you have used multiple filter widgets in the same sidebar.
Your main concern is why when you select the color filter it shows in the active filter, but after selecting the product category it disappears. This is the default behavior, as the product categories are not coming from the filter widget, but rather from a separate widget called “product categories”. The other filters are coming from the filter widget, so as soon as you click on the product category, it will take you to that page and all other filters will be cleared. On that particular category page, you will be able to use the other filters.
We have successfully implemented multiple filters on the shop page, as evidenced by the screenshot provided below: https://postimg.cc/QVrNXXrD
We are pleased to inform you that the other filters on the category page are functioning properly. Please refer to the following link for further information: https://postimg.cc/Ny9G0FMs.
