Reply 345556 to: Woocommerce disappeared and layout misconfigured

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
January 31, 2023 at 09:46

Hello @paulkeys,

We suggest disabling all third-party plugins (including cache plugins) that are not included with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the browser cache, and then checking to see if the issue persists. It is possible that one of the additional plugins is causing the problem.

If the issue continues, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site customizations. This will allow us to investigate and provide assistance.

Please note that you should take a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team

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