Reply 345342 to: How can we get the shop to send mails to customers again?

Avatar: Rose Tyler
Rose Tyler
Support staff
January 29, 2023 at 12:35

Hello,

To confirm if the situation is independent of XStore’s theme functionality, we suggest temporarily activating the default WooCommerce theme – Storefront, and checking how emails work then. If the situation is indeed independent of XStore, our support team will not be able to assist you. In this case, we recommend contacting the support of your hosting provider or WooCommerce support.

Regards,
8theme team

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