Reply 344565 to: WooCommerce Email Builder – WP sends system standard template not from the builder
Tony Rodriguez
Support staff
January 21, 2023 at 06:53
Hello @miki,
I recently ordered an item from your site to test the new order email layout, and the result can be seen here: https://postimg.cc/Js12shKX.
I then edited the email layout for the new order you created, and set the condition of the layout to “On Hold”. The order I created on your site was not on hold, so I edited the order and set the status of the order to “On Hold”. You can see the result here: https://postimg.cc/yJrQr49r.
After saving the settings, I received a new email with the layout you created, which can be seen here: https://postimg.cc/18vJfhW5. As you can see, it is now working correctly.
