Reply 344114 to: Testing of new functionality of new “Estimated delivery time”

Avatar: Rose Tyler
Rose Tyler
Support staff
January 16, 2023 at 10:29

Hello, Krzysztof,

Thank you for testing our Estimated Delivery Time functionality. We appreciate your feedback and the plugin you provided for us to review and evaluate its capabilities. However, we must inform you that it is not possible to create a perfect solution that meets the needs of every customer.

Before developing the Estimated Delivery Time feature, we tested multiple plugins to evaluate the most popular options. We did not find any option for specifying shipping times in any of the plugins, including the one you provided for testing. Given that this feature is not included in free plugins or even paid ones, we anticipate that this could lead to many customer questions, as we are already seeing with the initial testing of this feature in our Estimated Delivery Time.

We will do our best to test and analyze each of the items you have provided to us, but we cannot guarantee that this will not cause new issues. If the implementation of this functionality results in further bugs, we will have to consider not implementing it due to the time and resources required to address these issues.

Thank you for your understanding.

Kind Regards,
8Themes Team.

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