Hello, Rossranger79,
Thank you for providing the video. We understand that you are using a third-party plugin, the WooCommerce Booking plugin, which is not bundled with our theme. While we strive to ensure compatibility with as many third-party plugins as possible, we cannot guarantee full compatibility with all existing plugins, and we do not provide support for them.
To assist you further, we would appreciate it if you could provide us with temporary access to your website’s wp-admin and FTP. To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area. To provide FTP access, please contact your hosting provider for assistance.
We look forward to helping you resolve this issue.
Kind Regards,
8theme team