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Reply 343833 to: Search result page shows not related products

Avatar: Rose Tyler
Rose Tyler
Support staff
January 12, 2023 at 13:13

Hello @Eausiris,

We have identified an incompatibility issue with the option “Show Variations As Simple Products (Beta)” in your theme. We have found that when this option is disabled, the calculations are shown normally.

In order to resolve this issue, we have three propositions for you:

1. You may disable the “Show Variations As Simple Products” option. This will fix the count of our search and of your plugin’s search.

2. You may enable the “Display With Tabs” option in Theme Options -> Header -> Search https://prnt.sc/12EbZsomRBo6 . This will change the search results view and the count of products found will not be shown.

3. You may add the following custom CSS: 

.et-content-dropdown .ajax-results-title .results-count {
    visibility: hidden;
    opacity: 0;
}

This will keep the old design but without the incorrect counter https://prnt.sc/bMag8hHsnQ1E

We will note this bug on our to-do list, but we have many more prioritized tasks to do first.

Please let us know if you have any further questions or concerns.

Best Regards,
8Themes Team

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