Reply 343819 to: Testing of new functionality of new “Estimated delivery time”

Avatar: Rose Tyler
Rose Tyler
Support staff
January 12, 2023 at 12:05

Thank you for providing us with wp-admin access to your website.
In order to assist you further, we also need to connect via FTP. To do so, please provide us with the following information:
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Please note that we do not need the text of the key file, just the information listed above.
Please let us know once you have provided this information, and we will promptly review your account information and provide assistance as soon as possible.

Best Regards,
8Themes Team

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