Reply 342797 to: My build in email builder is not sending mails

Avatar: Rose Tyler
Rose Tyler
Support staff
January 2, 2023 at 16:31

Hello,

We didn’t have any questions about such SMPT configuration with our builder but you should provide us information of how it is working without our email builder. Do you have some special templates on your server which are sending with some timeout ? You should know that we provide our email builder mostly for WooCommerce default templates which are created with some special structure with having specific actions & filters for which we apply own actions you build inside the builder. Please, provide us information where are those emails you want to send using SMPT and how did it work without builder ?

Regards

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