Reply 342643 to: Some visible issues in the theme. Please help

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
December 30, 2022 at 07:15

Hello, @Siva,

I just checked the same thing on my test site and found no issue it is working fine. The issue only persists on your site. Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

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