Reply 342566 to: My build in email builder is not sending mails
Rose Tyler
Support staff
December 29, 2022 at 10:07
Hello,
1/ How does it work when our email builder is disabled?
2/ Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Let us know the results.
