Reply 341511 to: Ask a question popup window moved down the screen after update
Rose Tyler
Support staff
December 15, 2022 at 07:39
Hello,
Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
If this doesn’t help, provide temporary wp-admin and FTP access.
