Hello,
Do you mean this https://gyazo.com/1b4c13d1e22346e7f20417405f031ae6 ?
Please watch this video – https://youtu.be/7QluEYxznKs
If you are using Elementor on the site, do not activate WPBakery, but enable Elementor for static blocks – https://xstore.helpscoutdocs.com/article/47-static-blocks
Regards