Hello, @Ms Morbenia Morbeck,
1. Could you please share the screenshot of that block and border so that I will check and assist you accordingly?
2. As mentioned in our docs, we do not provide activation keys for plugins – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes . Bundled plugins do not come with personal licenses, read here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Also, read this topic, please – https://www.8theme.com/topic/slider-revolution-doesnt-allow-to-add-new-module-from-template/
“Revolution sliders from XStore Demos” you can download from this page – https://www.8theme.com/downloads/, that’s all, unfortunately.
We hope for your understanding.
Regards 8Themes Team.