Hello, @Fabio,
Could you please share your site WP Admin and CPanel Login details as listed below with me, under the private content area of this topic, so that I will further check it for you on your site and help you out accordingly?
WP Admin URL:
WP Admin Username:
WP Admin Password:
Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:
Regards 8Themes Team.