Reply 340777 to: We are not receiving all customer order emails. The start and stop randomly.
Rose Tyler
Support staff
December 7, 2022 at 10:51
Hello,
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Please check how emails work when XStore > Built-in Email Builder is disabled.
Check how it works with the default theme – Storefront activated.
Let us know the results.
Regards
Please contact administrator for this information.
