Hello, @DD,
Could you please try to check the issue with the default WordPress theme like “Twenty Twenty Two” I don’t think that it’s our theme issue? But if it works fine with the default theme then please share your site wp-admin URL and access in the private content area of this topic by following the below-given format
WORDPRESS ADMIN URL: and
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:
So that I will check your issue on your site.
Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins as well.
Regards 8Themes Team.