Reply 339565 to: Product video on single page not working
Rose Tyler
Support staff
November 25, 2022 at 03:54
Hello,
As we can see there are products with the problem and without the problem.
On those that do not load, the video cannot be found by the link, it seems that they were deleted from the server, or were not transferred when moving.
Did you move the database?
Please provide FTP access.
If you do not know how to create FTP contact with your hosting provider, they will help you.
