Reply 339362 to: images dont look the same. some are sqaure and some are 4:3

Avatar: Rose Tyler
Rose Tyler
Support staff
November 23, 2022 at 12:31

Hello,

It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery. For example, these images have different dimensions – https://prnt.sc/l7n86nLVIbXl https://prnt.sc/uAEtPXcSO7bk

Please read this article – https://xstore.helpscoutdocs.com/article/89-product-images
Then, go to Appearance > Customize > WooCommerce > Product Images > thumbnail width > set 360, Uncropped and regenerate thumbnails using plugin

This is independent of the theme, settings for images come from WooCommerce plugin, if our recommendation doesn’t suit you, contact support of WooCommerce.

Regards

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