Reply 338767 to: Error con el plugin woocommerce para movil

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
November 17, 2022 at 08:07

Hello, @ForjarEmpresa,

If you are not willing to use it you can delete it no need to worry about it.

Alright, You can update the WordPress and check it.

The thing is the latest version of WooCommerce is compatible with our theme and it is working fine on our test site there is no issue. On your site, it is causing the issue.

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Regards 8Themes Team.

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