Reply 338590 to: Cart Reports Subscription – Outdated Woocommerce Fix
Tony Rodriguez
Support staff
November 15, 2022 at 05:22
Hello, @Jeanice,
There is no template of the WooCommerce in our theme which is outdated, I have checked it on my test site and you can see its all updated: https://postimg.cc/67WQFMYP
Please make sure that you are using the very latest version of the Theme and Core plugin and also make sure that you are not using any Customization code, and also please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
