Reply 338271 to: YouTube thumbnail not showing in wordpress editor
Rose Tyler
Support staff
November 10, 2022 at 13:12
Hello,
Could you provide temporary wp-admin and FTP access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
