Reply 337772 to: How to import Electron01 Demo Content from XStore theme ?

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
November 3, 2022 at 05:40

Hello, @Faisal,

1. For the sidebar issue, please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

CPanel Admin URL:
CPanel Admin Username:
CPanel Admin Password:

Note: Please take the complete backup of your site first.

2. For the WooCommerce outdated templates: that is because of the WooCommerce Major update just released a couple of hours ago, Our developers working on compatibility with the latest woocommerce version.

You can downgrade WC version – https://prnt.sc/9zDbDPn58IxX https://wordpress.org/plugins/woocommerce/advanced/ or wait for the next theme update, it will be released soon.

Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.

Regards 8Themes Team.

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