Hello, @mohamed aly,
Could you please share your site WP Admin Login and Cpanel or FTP Login details in the private content area of this topic by following the below-listed format, so that I will further check it for you on your site and help you out?
WP Admin URL:
WP Admin Username:
WP Admin Password:
Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:
Regards 8Themes Team.