Reply 337467 to: Customer received two emails with build-in email builder

Avatar: Rose Tyler
Rose Tyler
Support staff
October 28, 2022 at 04:47

Hello,

1/ Update the theme and Core to latest versions. https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
2/ Provide temporary wp-admin access via the Private Content area here.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
3/ What exactly emails are received by customer? Please describe the situation in more detail with screenshots.
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.

Regards

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