Reply 337444 to: My users are unable to login on my website
Rose Tyler
Support staff
October 27, 2022 at 15:17
Hello,
“My hosting company concluded that it is an issue with the theme/plugin” – what proof they provided? What errors do you have in the server error log?
Have you tried to disable 3rd party plugins and check then?
Please provide FTP access, so we can enable the debug mode and check the situation more deeply.
