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Reply 337304 to: Product filter attributes only showing in shop page, not in category pages

Avatar: Rose Tyler
Rose Tyler
Support staff
October 25, 2022 at 13:56

Hello,

Sorry for the delay in answering.
We’ve checked the situation with widgets when a default theme (not XStore) is activated on your site, and the issue persists https://prnt.sc/PKOA3qrwTA2o https://prnt.sc/QL96-7I__Uux here is video – https://drive.google.com/file/d/185xeD4OvTuXcd3ejEXpiTI2wnIkQv4Vg/view?usp=sharing
It means the situation is independent of our theme.

A possible version of this:
– it is not allowed for slugs of attributes ( https://prnt.sc/ocFerMYzxQSn ) to be the same as in the taxonomy https://prnt.sc/6amHbufzjw5u , otherwise, neither one nor the other will work
so here the brand needs to be renamed – https://prnt.sc/ocFerMYzxQSn
if there is another such coincidence, rename them as well

if there are custom product attributes created in the same way as in the video – https://drive.google.com/file/d/15yvvwubojHK5_–FipNpX7ocPifk943P/view?usp=sharing (local attributes which are same to global attributes which already exists) they also need to be removed, they can break the filters

To get further assistance with this problem, contact the support of WooCommerce plugin, because as was mentioned, this problem is independent of our theme.

Regards

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