Reply 337255 to: XStore Core plugin is not installed and pages are not installed

Avatar: Tony Rodriguez
Tony Rodriguez
Support staff
October 25, 2022 at 06:43

Hello, @Anili,

Thanks for using our Theme and for contacting us.

Sorry for the inconvenience but please check your system requirements.
further, you can read Xstore theme requirements here: https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirement

Please make sure that all 3rd party plugins are disabled before the import. Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import. In this case, can you please share your site super WP-ADMIN Login URL and Credentials in the below-listed format in the private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Also, let us know which demo you want to import and with which page builder (wp bakery, Elementor) so that we will help you out.

It is recommended to run import on a fresh WordPress installation. For this you can use the WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

Please do the reset and reply with temporary wp-admin and FTP access here. We will help you with the import.

Regards 8Themes Team.

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.