Hello, @DevYb,
1- Actually, I have checked the same thing on our test site with the latest version of the theme and found no issue it is working fine as you can see in this video: https://www.veed.io/view/f2f4f0a6-4831-4d7c-b91c-bfdd897dd6e6/showcase?sharingWidget=true
Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Note: Please take the complete backup of your site first.
2- I have checked your site speed and found that it is very poor. You need to optimize the images, JS code, and CSS code. In order to reduce the server response time. Check the result here: https://postimg.cc/Hr6FFyky
In order to fix all these things I recommend using the WP Rocket plugin, it is compatible with our theme and you can learn here how the plugin works: https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore
Regards 8Themes Team.