Reply 336219 to: CRITICAL ISSUE: Translated product texts visibility erratic
Rose Tyler
Support staff
October 11, 2022 at 12:15
Hello @Bas Kling,
Thanks for the answer. It seems you have missed my reply – https://prnt.sc/Qmhus5TQmCrg
TranslatePress plugin does not come bundled with our theme, it is a 3rd party plugin. Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins, and additional customization is outside the scope of our basic support.
We tried to help you every time you contact us, but in the current situation, I can only repeat the reply from our dev team here: “The translation problem is related to the plugin you are using, because it stores translations in theme mods, which are unique for each theme and when switching to another, they are not saved, or are loaded with errors, the same will happen if you use different child themes even for the default theme ( the situation is independent of XStore). When switching child themes, it will all fly off
so
it is better for you to switch to some other plugin for translation, we recommend WPML (but it is paid) https://xstore.helpscoutdocs.com/article/31-translation-with-wpml , and for this you will have to redo the translations, or you can use a child theme with which there are no problems”
