Reply 336160 to: CRITICAL ISSUE: Translated product texts visibility erratic

Avatar: Bas_Kling
Bas Kling
Participant
October 10, 2022 at 16:40

Hello Rose,

We have only one production site in use, hence the one license.

Besides this, to troubleshoot current issues, we have two development sites running, clearly indicated by the .dev in the slugs.

There seems to be a lot of incompatibility in xtore’s code, working with TranslatePress. We rely on our developer as well as Xstore to troubleshoot and resolve these issues. In order to compare code we need both development sites.

If we need to decommission 1 of the development sites, we will do so, but then we would have to rely even more on your supper team to help us resolve the open tickets.
Indicating that we are expanding into the global market and the dire need for the translation /xstore incompatibility to be resolved ASAP, the reply that we get a license warning, really isn’t the response we were hoping for.
We hope you can appreciate our current position and help us out.

Thank you

Go To The Whole Conversation In Topic
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.