Your provided WP Login details are not for Admin and I requested for the WP Admin Login details.
And also you did not provide me the permission to debug your site as well.
So please take the complete backup of your site first and then share your site WP Admin Login details and the permission to debug your site which includes deactivating all the third party plugins and on-site Customziation as well, so that we will check it for you on your site and help you out accordingly.
Regards 8Themes Team.
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.