Hey guys
Thanks for the reply and sorry for the delay. We have had major problems with the website as it was mistakenly built on WordPress.com and not .org
We are actually in the process of testing a copy on .org using our siteground test domain.
We have decided to use this to also test for the image issue as we can’t just leave the live site with deactivated plugins so we can test as much as we like with the test site
Kind regards
Craig